Returns & Refunds

RETURN POLICY

1. There is only one time return policy for all the products.

2. Customers can return their order within 5 days from the date of delivery of the order. For customised/personalised orders there is no returns & will be especially mentioned under the product details.

3. All returns must be in unused condition with all original barcodes and packaging intact.

4. The product amount will be added back to his/her bank account as soon as the details of the account will be provided to us. 

5. To schedule a return, please write to us via Whatsapp on +917709214795 . The Reverse Pick up facility is available on limited pin codes.

REFUND POLICY

What are the terms and conditions for refund?

1. You can ask for a refund against any of your order within 5 days of its date of delivery.

2. For any other requests or queries regarding this, kindly write to us at shophangouthub@gmail.com

How should I return my product? 

One needs to provide his/her bank details via whatsapp only on our number +917709214795  and accordingly the refund will be initiated. 

How long the refund procedure takes?
1. The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will be transferred in your bank account within 7-10 working days.

Where should I return my product?
We will arrange a pickup from our courier services & before arranging the pickup for return we will update you via email about the pickup time & then the product shall be returned. 

I haven't received my refund yet. What should I do?
1. We update our customers through emails once we initiate the refund procedure.

2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.

3. For queries you can write to us at shopathangouthub@gmail.com